Information We Collect
2c2p collects various types of information from users to ensure the platform runs smoothly and to enhance user experience. The categories of information we collect include:
- Account Information: Full name, date of birth, email address, phone number, and encrypted password collected during registration.
- Identifying information: Copies of identification cards or passports for identity verification as required by Know Your Customer procedures.
- Local payment information (MYR): Bank account numbers, account holder names, and eWallet details such as Boost or Touch 'n Go used for MYR deposits and withdrawals.
- Device and browser information: IP address, browser type, operating system, screen resolution, and other technical data sent automatically when you access the platform.
- Usage Data: Login records, dates and times of activity, pages visited, bets placed, and usage patterns on the platform.
- Cookies: Data stored in your browser to maintain your login session, language preferences, and personal settings.
Purpose of Information Use
Information collected by 2c2p is used solely for legitimate purposes related to platform operations. The main reasons for using this information are:
- Processes account registration, identity verification, and user account management.
- Processes MYR deposits and withdrawals via payment methods selected by users.
- Provides customer support services and handles inquiries or complaints.
- Detecting and preventing fraud, money laundering, and activities that violate the platform’s terms.
- Analyzing usage patterns to improve the interface and overall user experience.
- Sends important account notifications such as transaction confirmations, password changes, and policy updates.
- Complying with applicable Malaysian laws and regulations.
2c2p will not use your information for third-party advertising or sell personal data to any commercial parties.
Cookies & Activity Tracking
The 2c2p platform uses cookies — small text files stored in your browser — to ensure critical functionality. The types of cookies we use include:
- Session Cookies: Automatically deleted when you close the browser. Used to maintain your login status during an active session.
- Optional Cookies: Stores your language and display preferences to avoid reconfiguration on each visit.
- Analytics Cookies: Collects aggregated data on how users interact with the platform for internal improvements. This data does not contain information that can directly identify individuals.
You can manage or delete cookies via your browser settings. However, disabling session cookies may impact login functionality and your overall experience on the platform.
Data Storage & Security
2c2p takes user data security very seriously. All information collected is stored on servers protected by SSL encryption, firewalls, and strict access controls. Only authorized staff can access personal data, and all access is logged and continuously monitored.
User passwords are never stored in plain text—they are processed using irreversible hashing algorithms. Payment details in MYR, such as bank account or eWallet information, are encrypted during transmission and are not stored in a readable format by platform staff.
User data is retained only as long as necessary to fulfill the collection purposes or as required by applicable Malaysian law. After the retention period ends, data will be securely deleted or anonymized.
Information Sharing & Third Parties
2c2p does not sell, rent, or disclose users’ personal information to third parties for commercial purposes. However, in certain cases, we may share information with:
- Payment processors: Required payment information is shared with MYR payment service providers to complete your deposit and withdrawal transactions.
- Legal authorities: When required by courts, law enforcement agencies, or Malaysian regulators through valid legal orders.
- Technical service providers: Third parties supporting the platform’s technical operations, like server hosting, are bound by strict confidentiality agreements and are prohibited from using data beyond specified purposes.
All data sharing is strictly controlled and limited only to what is necessary for the specified purposes.
User Rights Regarding Personal Data
As a 2c2p user, you have the following rights regarding your personal data:
- Access Rights: You can request a copy of the personal data we hold about you at any time.
- Correction Rights: If your information is inaccurate or incomplete, you may request corrections through your account profile or by contacting support.
- Deletion Rights: You may request deletion of your account and personal data, subject to legal record-keeping requirements.
Policy Changes & How to Contact Us
2c2p reserves the right to update this Privacy Policy periodically to reflect changes in data collection practices, legal requirements, or platform improvements. Significant changes will be notified via platform alerts or the email registered in your account.
Continued use of the platform after the effective date of changes means you accept the updated policy. It is the user’s responsibility to review this page regularly for any updates.
If you have any questions, concerns, or wish to exercise your data rights, please contact the 2c2p support team via available platform channels. You may also reach us by email at:
Our team will respond within a reasonable timeframe to help resolve any data privacy concerns. For more platform usage info, please see Frequently Asked Questions or Terms & Conditions us.
Questions About Your Data Privacy?
We are committed to protecting your information. Check our FAQs or log in to contact the 2c2p support team directly.